Ground Handling Management

Expertly differentiated for mission critical functions.

Turkish Airlines - Ground Handling Management
Pegasus Airlines - Ground Handling Management
Saesl - Ground Handling Management
Turkish Technic - Ground Handling Management
Hactl - Ground Handling Management

Business Challenges

  • Unpredictability on flight schedules
  • Recruitment and training requirements and high turnover rates
  • Congestion on terminals and ramps create more complexity
  • Lack of standardization and integration between stakeholders
  • Increasing costs and limited margins
  • Impact of services on overall airline and airport performance


Shift Planning & Rostering

  • Demand-driven shift planning and rostering, shift rules management
  • Generating shift pattern recommendations, and daily, weekly and monthly shifts (as employee and resources)
  • Management of different employee contract types, employee skill sets and preferences

Task Assignment

  • Fair distribution of tasks for each employee and each shift
  • Considering employee preferences and satisfaction rules
  • Dynamic team structuring and rules
  • Management of flight time change, staff leaves or no-shows

Capacity Planning

  • Optimizing strategic capacity plans (over a one-to-five-year time horizon) based on demand forecasts, business growth targets and market expectations
  • Organization, recruitment, training and skills planning with multiple scenarios
  • Facility, equipment requirements and reserve analysis
  • Commercial analysis of new customers or additional service requests
  • Feasibility analysis for new stations and services

Realtime Optimizers

  • Real time optimization in dynamically changing conditions and scenarios
  • Over-time decision management
  • Monitoring Employees with skills, assigned tasks, availability and detailed monthly work summary
  • Ability to recommend available staff and equipment for ad-hoc assignments
  • Integration ability with tracking devices to consider location and distance

Business Benefits

Improved capacity utilization:

easie optimizes capacity utilization – ensuring that needed people and equipment is in place to meet customer demand. Deploy resources in the best way to cope with disruptions and capacity constraints, avoid penalties, minimize operating costs, maximize employee / equipment utilization, service-level performance, and customer satisfaction.

Increased employee efficiency and satisfaction:

Dynamically deploy ground staff based on forecasted demand and real-time operating conditions considering skill sets, preferences, availability, and locations to make best use of resources. easie enables to distribute tasks fairly and efficiently, thereby increases employee satisfaction and decreases employee costs.

Superior service level performance:

easie enables you to consistently adhere to SLAs and deliver on-time performance for serviced flights in spite of the constant unpredictability and complexity inherent in operating environment.

Better access to new business opportunities:

easie enables rapid and accurate bidding on new service contracts by precisely calculating your long-term capacity commitments and constraints. So you gain an edge on your competition and analyze volume benefits versus capacity fit for new customers or new services.

Let’s talk about how we can boost your business

ICRON is committed to protecting your privacy and ensuring that your personal information is protected. For more information, please visit our Privacy Policy.