Turnaround Management System (TAMS)

Overview

Optimize aircraft turnaround operations with real-time coordination, control, and full operational visibility

easie Turnaround Management System (TAMS) enables airlines and ground handlers to manage and monitor aircraft turnaround operations in real time through a unified platform.

By connecting front-end agents, turnaround coordinators, and hub control teams with tasks and operational data, it ensures every turnaround activity is synchronized, visible, and executed in the most efficient way. The system integrates multiple real-time data sources, including flight data, computer vision (CCTV), weather, ACARS, IoT data for GSE, and passenger and baggage systems, along with manual inputs from agents.

From aircraft parking to pushback, easie TAMS provides coordination, communication, visibility, and AI-powered decision intelligence needed to reduce delays and improve on-time performance. AI agents continuously monitor both individual flight progress and overall hub operations, enabling both coordinators and hub control teams to monitor, prioritize, and make faster, better-informed decisions across all turnaround operations.

Why easie TAMS?

Move from reactive turnaround management to proactive, real-time control and decision intelligence

easie TAMS goes beyond monitoring and tracking. It enables operations teams to manage both individual turnaround execution and overall hub operations in real time, respond instantly to disruptions, and make faster, data-driven decisions supported by AI agents.

By combining Turnaround Management with Resource Management, easie ensures that every operational decision is aligned with available ground handling resources, including staff and GSE, enabling faster and more effective execution.

With dynamic critical path management, AI-powered service recommendations, and end-to-end visibility, teams can maintain control of every turnaround, prioritize critical activities, recover faster from disruptions, and improve on-time performance.

Key Capabilities

Coordination & Oversight

Coordinate all turnaround activities through a unified platform that connects service movements, teams, and operational data in real time.

Centralized management of all service movements
Map based and heatmap views to monitor all turnarounds, track overall progress, and drill down into individual flights with real-time notifications
Real-time visibility across aircraft, teams, and tasks
Balanced workload distribution across coordinators
Full operational oversight across multiple aircraft
Role-based access for coordinators, allocators, and hub managers
Centralized platform for managing turnaround-related information and documentation

Real-Time Task Execution & Timestamping

Track and manage turnaround activities with full operational visibility and accurate execution data.

Automated and manual timestamp collection
Predefined turnaround task structures (e.g., delays, diversions, aircraft changes)
Real-time tracking of task execution and progress
Alerts for delayed or missed activities
Accurate operational records for compliance and analysis
Integration with real-time operational data sources (e.g., IoT, ACARS, ADS-B, CCTV systems)

Communication & Disruption Response

Enable seamless communication and faster decision-making across all teams involved in turnaround operations.

Real-time communication across coordinators, teams, and hub control
Automated communication channels to ensure timely information flow
Instant notifications for operational updates and changes
Escalation alerts for bottlenecks and critical delays
Continuous alignment of all stakeholders during turnaround execution
Faster disruption response through real-time operational awareness

Dynamic Critical Path Management

Continuously manage turnaround execution based on real-time service dependencies and operational conditions.

Dynamic critical path calculation based on actual service progress
Identification of critical tasks impacting departure time
Real-time updates based on execution progress
Improved control of turnaround sequencing
Support for multiple turnaround scenarios (e.g., disruptions, weather, congestion)

AI-Powered Alternative Service Suggestions

Recover delays with intelligent operational recommendations.

Use AI to identify the best course of action during disruptions and maintain operational performance.

Alternative service suggestions based on real-time conditions
AI-driven recommendations to optimize turnaround execution
Machine learning based predictions for proactive alerts and recommended actions
Faster decision-making during disruptions
Improved on-time performance (OTP)

Decision Intelligence & Analysis

Turn operational data into actionable insights for continuous improvement.

Leverage operational data to analyze performance, identify inefficiencies, and improve future operations.

End-to-end turnaround performance analysis
Automatic delay code detection
Root-cause analysis of delays and disruptions
Benchmarking across stations, aircraft, and operations
AI-powered insights to support faster and better operational decisions
Overview dashboards with system-wide visibility across all turnarounds

Business Benefits

Improve on-time performance

Ensure every turnaround activity is tracked, synchronized, and executed on schedule. Real-time visibility enables early identification of delays, helping teams prevent disruptions and improving on-time performance (OTP).

Faster and more reliable coordination

Replace manual coordination and paper-based tracking with digital task management. Real-time updates keep coordinators, hub managers, and ground teams aligned for smoother turnaround execution.

Greater operational visibility and hub-level control

Gain a complete, real-time overview of all aircraft turnarounds through centralized dashboards. Identify bottlenecks instantly and take proactive action when disruptions occur.

Reduced delays and improved disruption response

Detect delays early and respond before they cascade. With real-time alerts and AI-driven insights, operations teams can minimize disruptions and maintain schedule reliability.

Consistent turnaround execution across stations

Standardize turnaround workflows across teams, aircraft types, and stations to ensure consistent, high-quality operations and reliable performance across the network.

Proactive, data-driven decision-making

Leverage real-time operational data and AI-driven insights to move from reactive execution to proactive decision-making. With continuous monitoring and intelligent recommendations, operations teams can anticipate disruptions, take corrective actions earlier, and maintain control of turnaround performance.

Turnaround Management
System (TAMS)